101 S Bartlett St
Medford, OR 97501
Toolz for Tough Conversations is a conflict de-escalation and civil discourse training program that prepares individuals, organizations, and communities for cross-sector discussions, deliberations, and decision-making. Toolz works on the idea “that civility in our democracy, community, and workplaces is not about squelching assertiveness, protest, civil disobedience, or rigorous discussion of the issues.” Instead, the program teaches people how to use conflict de-escalation, diplomacy, and civil discourse to address challenges–whether they are at home, work, or in the community at large.
• Identify physiological escalation patterns that can interfere with listening and learning.
• Conduct conflict assessments to identify professional, interpersonal, and rights-based issues.
• Apply learning to local organizational issues and identify pathways forward for improvement.
Learn more about the program here>
Continuing Education Credits: This program has been submitted and is pending approval for MCLE, HRCI and NASW.
Faculty: Public policy mediator and trainer Mary Dumas of Dumas & Associates and the Institute for Multitrack Diplomacy is respected throughout the nation for her expertise in public conversations.
Registration closes June 5, 2018. Take advantage of early registration discounts through May 15, 2018.
*Fees: $135 early registration, by May 15, 2018
$150 after May 15, 2018
A group rate of $100 per person is available to encourage teams of four or more people from the same organization. Call Resolve to register groups.