
Long-Term Care Ombudsman volunteers advocate for the rights, dignity, and quality of life of adults in nursing homes, residential care and assisted living facilities, and adult foster care homes.
Find meaningful volunteer work with the Long Term Care Ombudsman program
Long-Term Care Ombudsman volunteers advocate for the rights, dignity, and quality of life of adults in nursing homes, residential care and assisted living facilities, and adult foster care homes. Everything they do is free and confidential. Backed by a professional staff, they visit licensed facilities, get to know residents, investigate complaints (from residents, family, friends, facility staff, the public, or anyone), watch and listen for problems, and with the resident’s approval, work to resolve them. A few examples:
- An assisted living resident with diabetes often receives her insulin medication much later than her doctor instructs which threatens her health.
- An elderly woman is placed in memory care after a serious illness. As she recovers, her mind clears and she wishes to return home to a loved one, but her family is opposed.
- A man in an adult foster care home needs help to find a cost-effective way to get a hearing aid, but his overworked caregivers seem too busy.
- A man is back home after a stay in a residential care facility, but his final billing was in error, causing a problem with his insurance company.
- Frequent intercom calls over loudspeakers in a memory care unit startle and annoy the residents and prevent the homelike atmosphere that state rules require.
The need for volunteer Certified Ombudsman in the Mid-Willamette Valley area is great. While there are 384 licensed care facilities serving close to 9700 residents, there are only 19 volunteers. This leaves vulnerable residents without the advocacy and protection they need.
You can make a real difference in ways large and small. To learn more, call the LTCO program office at 800-522-2602 and/or visit its website at www.oregon.gov/ltco. Ombudsman volunteers receive initial training followed by regular support meetings and further training, make their own flexible schedules, and always have the professional staff to turn to. Many who volunteer are seeking ways to continue contributing to the community, often after retiring. Others volunteer because they have family experience with inadequate care facilities, they wish to honor deceased elders, wish to learn about issues affecting the elderly, or simply feel they would enjoy the work.
Article Provided by:
Long Term Care Ombudsman
800-522-2602
www.oregon.gov/ltco
Search Retirement Connection Listings for Residential Care Facilities
Search Residential Care Facilities for Grants Pass
Search Residential Care Facilities for Klamath Falls
Search Residential Care Facilities for Medford
Search Residential Care Facilities for Roseburg