Security and online Senior Living Referral Services

Once the online service puts you on their list they “own” you as a “lead.”

While researching Senior Living options online for yourself or a loved one you may be unaware of what happens with your information, and the level of your own security.

If you google search Assisted Living, a list of Online Senior Referral companies will appear. They require you to enter your information that includes: phone number, email, address, health and finances. All before being directed to a list of options.

These companies also put you on a “list.” That list is sent to numerous communities where your information will be entered into multiple databases and viewed by anyone that can access that data. You will then receive emails and phone calls from every community on the “list.”

Once the online service puts you on their list they “own” you as a “lead.” This remains true whether you move in soon, years later or even correspond with that company. This is how they receive compensation.

DO NOT give out your information to receive pricing or a list of communities.

A secure way to narrow down Senior Living options is to use a Local Senior Living Advisor. They will be willing to meet with you, in person, to assess your loved ones’ specific needs.

The Advisor will then, recommend the best options, coordinate the tours and take you to see those recommended options.

A Trusted Senior Living Advisor visits communities regularly and knows whom has stable staff, happy residents, good food and quality care. Online Referral companies are unable to provide this level of service.

A Local Senior Living Advisor will be your one point of contact. Only that advisor will have your information unless you wish to give it to the toured communities. This will eliminate needless contact from multiple communities and from the online referral service itself.

A Local Advisor can assist you with negotiating costs, recommend resources for: downsizing, selling a home, moving and assist with the necessary paperwork to get moved into a community.

Article Provided by:
Senior One Source

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5 things to look for in a senior living community

Researching the best Senior Living Community for you or a loved can be time consuming. Here are 5 things to keep an eye out for.

Researching the best Senior Living Community for you or a loved can be time consuming.

Here are 5 things to assist in your search:

1. Friendliness of staff and residents

Do not base your Senior Living Community decision off solely of your interaction with the sales person.

If other staff introduces themselves to you it is a good indicator that they will be friendly when you live there.

Staff and residents interacting with one another is a good indicator that there will be less turn-over, which equates to residents receiving more consistent care and better service. Also, resident’s interacting with each other signals that you will be warmly welcomed.

2. Activities

  • Look at the activity calendar before the tour.
  • See if the activity(s) are being lead and how well attended they are.
  • Are the types of activities you are interested in are on the calendar.
  • Ask if you can recommend an activity or outing be added to the calendar.

3. Meals

Food choices, quality, nutrition and socialization will improve your overall health and well-being. Find out if meal times are scheduled, a window of time or all day to determine if it fits with your daily routine.Be sure to try a few meals in the communities you are considering to see how quickly the food is served, how residents interact during meal time as well as the overall presentation of the food, quality and variety on the menu.

4. Resident Satisfaction

If I were to recommend one thing to do before deciding on a community, it would be to speak with as many residents as possible. In speaking with the residents, you will find out more information than you would from speaking with staff. Keep in mind, there are some residents that, no matter how hard a community tries to please, will always be dissatisfied, which is why I recommend speaking with more than 5.

5. Staffing Ratios

Pay attention to how many caregivers you see during your tour.

Ask how many caregivers, med-aides, and nurses are on duty during each shift.

Keep in mind, many communities base the number of care staff off of the acuity levels of the residents.

The number of staff on duty is determined by the number of hours of caregiving needed to meet all the care needs of the residents.

Lastly, is the care staff serving meals or are there separate dining wait staff serving food in the dining room.

If I had a choice, I would prefer the person serving my food during mealtime wasn’t also assisting residents with showers and toileting.

Article Provided by:
Senior One Source