Take Ownership

“A man can fail many times, but he isn’t a failure until he begins to blame somebody else. ”
~ John Burroughs

We try very hard on our team to manage those above, beneath and beside us. When we fail, we will each own it (even if we are not the cause). When it goes well- the team did it. When it goes badly- the person taking the call owns it. Blaming another person never makes it better.
~ Amy